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Work Enhancement for Service-minded Organizations

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The Selective Collaboration Model

The Selective Collaboration Model was developed by Tom Bissonette in 2006. The model is designed to meet the unique needs of public/private partnerships because they are sometimes inherently at cross-purposes. The Selective Collaboration approach walks founders and partners through the process of setting mutual goals and establishing operational protocols at the nexus of their conflicting interests. (e.g. service vs. profit goals.)

The process begins with mission synthesis (discovering shared goals and negotiating conflicting goals). This step is followed by identifying triggering events or circumstances that require collaboration that goes above and beyond routine meetings and communications. Groups are also assisted in developing their unique working identities and establishing the level of collaboration congruent with those identities.

SCM is also effective to foster inter-departmental cooperation, especially for departments or divisions that do not have sufficient FTF (face-to-face) time.

Selective Collaboration is guided by the following principles:



After its inception SCM was adapted to also improve teamwork for Human Service Organizations and Businesses. Clients can either hire a consultant to lead the process or they can seek training for their own personnel to self-administer the model. Typically, Managers do not lead SCM groups within their own departments or divisions.

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